Privacy Policy

1. Introduction

Your privacy is important to us. This Privacy Policy explains how WriteToRun collects, uses, stores, and protects information when you use our mobile app, website, and related services (collectively, the "Services"). By using our Services, you agree to the practices described in this policy.

2. Information We Collect

We collect only the minimum information necessary to provide the Services, including:

• Account Information: Name, email, Apple ID, and any information you provide when creating an account.
• Usage Data: Logs, crash reports, analytics, and interactions with the Services.
• Device Information: Device type, operating system, app version, IP address, and unique identifiers.
• Payment Information: All payments are processed via Apple App Store; we do not store your payment details directly.
• Notes Storage: Notes and other user content are stored securely on your device.

3. How We Use Your Information

• To provide, maintain, and improve the Services.
• To process payments for subscriptions and premium features.
• To communicate about your account, subscriptions, or Services updates.
• To analyse usage patterns and enhance app performance and features.
• To prevent fraud, illegal activities, and protect users and property.
• To process and convert handwritten code into executable code using AI features.
• To personalise and improve AI-powered features if consent is given.

4. Marketing Emails

We collect your email address solely for sending promotional materials, newsletters, or other marketing communications. You may unsubscribe at any time by following the instructions included in our emails or by contacting us at support@writetorun.com.

5. Data Minimisation & User Consent

We only collect information that is necessary for the intended purpose and obtain explicit consent for any optional processing, including AI functionality.

6. Sharing and Disclosure

We will not sell or rent your personal information. We may share information in the following circumstances:

• With service providers necessary to deliver the Services (e.g., AI processing, analytics, support).
• As required by law, regulation, or legal process, or to protect our rights or others' rights.
• During mergers, acquisitions, or asset transfers.
• To comply with Apple App Store policies for iOS apps.

7. User Content and AI Features

Any content you submit may be processed by our servers or third-party AI models to provide AI functionality. With your explicit consent, anonymised content may be used to improve AI features. You retain ownership of your content, but grant WriteToRun the rights necessary to operate and improve the Services.

Special Considerations for Executable Code

The Services may execute code submitted by users. Users should not submit code that contains confidential information, credentials, or sensitive personal data. WriteToRun is not responsible for any data loss, errors, or damage resulting from executing user-submitted code. User-submitted code may be processed by third-party servers to provide execution functionality. Use the Services at your own risk.

Logging and Monitoring

Execution logs may be stored temporarily for security, debugging, or service improvement purposes. Logs do not identify users unless necessary to investigate abuse or security incidents.

8. Data Security Measures

We implement robust technical, administrative, and physical measures to protect your data, including: encryption of sensitive information, secure authentication protocols, sandboxed execution of user-submitted code, and strict access controls. Despite these measures, no system is entirely secure and we cannot guarantee absolute protection.

9. Your Rights

Under UK data protection law (including GDPR), you have the following rights:

• Access your personal data.
• Correct or update your information.
• Request deletion or restriction of processing.
• Object to processing of your data.
• Request data portability.
• Withdraw consent at any time, without affecting prior processing.
• Lodge a complaint with the UK Information Commissioner's Office (ICO).

You can exercise these rights by contacting us at support@writetorun.com. We may need to verify your identity before fulfilling requests.

10. Retention of Data

We retain personal data only as long as necessary for the Services or legal obligations. Deleted accounts may have data retained for backup or legal compliance. User-submitted code and notes may be stored temporarily for execution, backup, and AI processing purposes, and are deleted according to retention schedules.

11. Third-Party Services

The Services may integrate with third-party services (e.g., AI processing, analytics tools) to provide code execution, storage, or AI functionality. We only share information necessary to provide the Services. We are not responsible for third-party privacy practices—please review their policies.

12. Children’s Privacy

The Services are not intended for children under 13 (or the local age of digital consent). We do not knowingly collect personal information from children. If we learn that we have collected such information without parental consent, we will delete it promptly.

13. International Transfers

Your data may be transferred outside the UK. We ensure such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses approved by the UK ICO.

14. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted here with the "Last Updated" date. Significant changes may also be communicated via email or in-app notifications. Continued use of the Services after changes indicates your acceptance of the updated policy.

Contact Us

For questions regarding this Privacy Policy or your data, please contact us at support@writetorun.com.